Welcome to Five Star Cleaners

You’ve invested a lot of time and money into your wardrobe. So shouldn’t you choose a quality dry cleaner you can trust? We are committed to providing you with the best quality dry cleaning and laundry services available.

 

San Antonio’s Choice for Dry Cleaning and Laundry

 

With 14 Convenient Locations across San Antonio, you’re never far away. All locations offer same-day service, and many offer convenient drive-thru service and drop boxes. We are also proud to service our community through our Five Star Lockers Program, where we bring the service to you!

We use industry leading processes and procedures in caring for your wardrobe. Our technicians are trained and certified with the latest, and most up-to-date methods of premium care for your clothing needs. Five Star Cleaners only uses fresh, environmentally safe dry cleaning products.

Five Star Cleaners is a member of The Dry Cleaning & Laundry Institute, and a recipient of the prestigious Clothing Care Council’s Award of Excellence for quality and customer care.

For quality dry cleaning and excellent customer service, you can count on Five Star Cleaners. Our job is to help you look and feel your best. We look forward to serving you!

Preferred Customer Savings Club

 

Want amazing savings for free? Join our Preferred Customer Savings Club! Get $10 right away just for joining. Every month we will send you great discounts, exclusive to our club. All you need to do is click the link below and sign up!

Start saving today by joining our Preferred Savings Club!

We Give Our Best To You: Testimonial Spotlight

Five Star Success

I wanted to send you a quick message to tell you what wonderful customer service I received from 1 of your stores yesterday. My oldest daughter was in a panic because her high school letterman had to be dry cleaned and turned in yesterday at her school. She made the Varsity dance team and the coaches were putting the team name on the back flap…Anyway we were out of town over the weekend and didn’t have time to drop it off anywhere. I called the location on Thousand Oaks/Jones Maltsburger and the lady I spoke to was so kind and accommodating. I told her I needed the jacket back by 4- 430 so my daughter to take it to her fitting at school. She told me she leaves at 2:00, but would give me a call when it was done. They did call me and I was able to pick it up when I left the office here. I truly appreciate the top notch service I received yesterday, and have been sharing my experience with everyone.  We don’t use dry cleaning services very often, but I will definitely be using Five Star Cleaners in the future!


Have a great day Mr. Thum!!


-Lisa R.

2016-04-20T12:27:33+00:00

-Lisa R.

I wanted to send you a quick message to tell you what wonderful customer service I received from 1 of your stores yesterday. My oldest daughter was in a panic because her high school letterman had to be dry cleaned and turned in yesterday at her school. She made the Varsity dance team and the coaches were putting the team name on the back flap…Anyway we were out of town over the weekend and didn’t have time to drop it off anywhere. I called the location on Thousand Oaks/Jones Maltsburger and the lady I spoke to was so kind and accommodating. I told her I needed the jacket back by 4- 430 so my daughter to take it to her fitting at school. She told me she leaves at 2:00, but would give me a call when it was done. They did call me and I was able to pick it up when I left the office here. I truly appreciate the top notch service I received yesterday, and have been sharing my experience with everyone.  We don’t use dry cleaning services very often, but I will definitely be using Five Star Cleaners in the future! Have a great day Mr. Thum!!

This is my Cleaners at all times. I have had repairs done here, shirts done here and dry cleaning. Each job is done promptly and well. The staff, led by Andrea the manager, are a pleasure to work with. I always feel like the most important customer they have.

Great customer care and quality service makes this store a great success.

-Joseph B. Warren

2016-04-20T12:44:04+00:00

-Joseph B. Warren

This is my Cleaners at all times. I have had repairs done here, shirts done here and dry cleaning. Each job is done promptly and well. The staff, led by Andrea the manager, are a pleasure to work with. I always feel like the most important customer they have. Great customer care and quality service makes this store a great success.

Pat Crane

I want to nominate Monica & Debra at the location on 4329 Vance Jackson for employees of the year. I have been going to this store for over 4 years now. I am always pleased with the quality of the service. Even better are your employees. Monica and Debra are just happy, fun, and engaging – no matter how busy they are. They are really good people and I thought you should hear about them from one of your happy customers.

-Pat Crane

2016-04-20T12:48:54+00:00

-Pat Crane

I want to nominate Monica & Debra at the location on 4329 Vance Jackson for employees of the year. I have been going to this store for over 4 years now. I am always pleased with the quality of the service. Even better are your employees. Monica and Debra are just happy, fun, and engaging – no matter how busy they are. They are really good people and I thought you should hear about them from one of your happy customers.

Dallas, TX

We live in Dallas and had a very expensive fabric purse that had been stained with an ink pen. I took it to two dry cleaners and leather shop in University Park/Dallas and they all told me it couldn’t be cleaned. However, over Thanksgiving weekend, a friend agreed to take it to Five Star Cleaners and your fine staff miraculously cleaned it to near perfection.

-Dallas, Texas Customer

2016-04-20T12:52:57+00:00

-Dallas, Texas Customer

We live in Dallas and had a very expensive fabric purse that had been stained with an ink pen. I took it to two dry cleaners and leather shop in University Park/Dallas and they all told me it couldn’t be cleaned. However, over Thanksgiving weekend, a friend agreed to take it to Five Star Cleaners and your fine staff miraculously cleaned it to near perfection.

I was faced with a last minute crisis when my high school daughter needed her Colonel dance team skirt cleaned for pictures with one-day notice. This wouldn’t have been such a crisis if her white skirt hadn’t been blotched with different colors of dye from her fiesta halo from when they got rained on during the parade. A friend of mine highly recommended your Culebra location and said they are really dedicated to providing great customer service. She called her friend, who is a staff member, and told me to bring it in. They worked on it all evening and this morning. I picked the skirt up just before lunch, and the pictures will be taken later this afternoon. I am very pleased with the time and service they provided in solving this problem for me. Before the recommendation I received, I called several cleaners and none seemed interested in trying to help me with my problem. So, I just wanted to say great job to the folks at your Culebra Rd. location! They are life savers!

- Jennifer O.

2016-04-20T12:54:41+00:00

- Jennifer O.

I was faced with a last minute crisis when my high school daughter needed her Colonel dance team skirt cleaned for pictures with one-day notice. This wouldn’t have been such a crisis if her white skirt hadn’t been blotched with different colors of dye from her fiesta halo from when they got rained on during the parade. A friend of mine highly recommended your Culebra location and said they are really dedicated to providing great customer service. She called her friend, who is a staff member, and told me to bring it in. They worked on it all evening and this morning. I picked the skirt up just before lunch, and the pictures will be taken later this afternoon. I am very pleased with the time and service they provided in solving this problem for me. Before the recommendation I received, I called several cleaners and none seemed interested in trying to help me with my problem. So, I just wanted to say great job to the folks at your Culebra Rd. location! They are life savers!

I wanted to pass along my thoughts of one of your outstanding employees from store #14 in San Antonio, TX and her name is Mary. I have been coming to the Fredericksburg Rd. store #14 for more than 10yrs. Since day 1 and still now I’ve been assisted by Mary many times, she provides the best customer service any company would be proud of. Mary has always greeted me with the upmost professionalism and knowledge in any matter. One time I left an important document in my shirt and Mary called like 10 times to let me know. Most folks wouldn’t bother but Mary was persistent to contact me. I thank you for obtaining such dedicated employee. I still continue to return to #14 to be greeted by Mary with a smile and know I have been given the best customer service. Employees like Mary are hard to come by and keep. So please pass this on to her and her team!

Thank you

Robert

 
2019-08-12T22:52:11+00:00
I wanted to pass along my thoughts of one of your outstanding employees from store #14 in San Antonio, TX and her name is Mary. I have been coming to the Fredericksburg Rd. store #14 for more than 10yrs. Since day 1 and still now I’ve been assisted by Mary many times, she provides the best customer service any company would be proud of. Mary has always greeted me with the upmost professionalism and knowledge in any matter. One time I left an important document in my shirt and Mary called like 10 times to let me know. Most folks wouldn’t bother but Mary was persistent to contact me. I thank you for obtaining such dedicated employee. I still continue to return to #14 to be greeted by Mary with a smile and know I have been given the best customer service. Employees like Mary are hard to come by and keep. So please pass this on to her and her team! Thank you Robert  

Five Star Service




I wanted to take a few minutes to express my extreme satisfaction with your staff at the 5 Star cleaners, store number 14, on Fredericksburg Road in Balcones Heights.I have been a customer there for several years and I am very happy to patronize this location.  The manager, Mary, is always friendly and welcoming, and she sets a great example for her employees regarding customer service.  Sabrina is another employee who helps me out, and she also always provides great customer service.  They recognize me when I arrive, and although I always ask them to call me by my first name, they insist on addressing me as "Mr. Ledesma."  I appreciate that courtesy, it speaks highly of their character, and their senior management team.  They offer to help carry items to my car if a have a large order, and even do so when I tell them it isn't necessary.  These two ladies are really outstanding at their work.I want to let you know that I come here out of choice.  About two years ago I moved to a new home, by Hwy 90 and Loop 1604, but I will gladly continue to go out of my way to this store as I will continue to trust my clothes  to the fine staff at this location.


- Michael L.

2019-09-06T13:56:35+00:00

- Michael L.

I wanted to take a few minutes to express my extreme satisfaction with your staff at the 5 Star cleaners, store number 14, on Fredericksburg Road in Balcones Heights.I have been a customer there for several years and I am very happy to patronize this location.  The manager, Mary, is always friendly and welcoming, and she sets a great example for her employees regarding customer service.  Sabrina is another employee who helps me out, and she also always provides great customer service.  They recognize me when I arrive, and although I always ask them to call me by my first name, they insist on addressing me as "Mr. Ledesma."  I appreciate that courtesy, it speaks highly of their character, and their senior management team.  They offer to help carry items to my car if a have a large order, and even do so when I tell them it isn't necessary.  These two ladies are really outstanding at their work.I want to let you know that I come here out of choice.  About two years ago I moved to a new home, by Hwy 90 and Loop 1604, but I will gladly continue to go out of my way to this store as I will continue to trust my clothes  to the fine staff at this location.

  • Hours of Operation

    Monday - Friday: 7am - 7pm
    Saturday: 8am - 5pm
    Sunday: Closed

  • Questions or Concerns

    Phone Number: 210-699-0799
    Email Address: info@myfivestarcleaners.com

  • Find Your Five Star Location

    With 14 Convenient Locations around San Antonio to serve you and your family, find the Five Star Cleaners closest to you!

  • Same Day Service